OpenText Directory Services - 3Play Media Integration and Automation

Common Integration Use Cases Between OpenText Directory Services and 3Play Media

OpenText Directory Services provides centralized identity and access management for enterprise users and groups, while 3Play Media supports media accessibility workflows such as transcription, captioning, subtitling, and audio description. Integrating these platforms helps organizations control who can request, approve, access, and manage media accessibility services while streamlining production and compliance workflows.

1. Centralized user provisioning for 3Play Media access

Data flow: OpenText Directory Services to 3Play Media

Synchronize employee identities, roles, and group memberships from OpenText Directory Services into 3Play Media so media operations teams, content owners, and approvers receive the correct access automatically. This reduces manual account setup, prevents orphaned accounts, and ensures access changes follow HR or IT-driven identity updates.

• Automatically create or disable 3Play Media accounts based on directory status
• Assign access by department, region, or job role
• Reduce help desk tickets for onboarding and offboarding

2. Role-based approval workflow for captioning and transcription requests

Data flow: OpenText Directory Services to 3Play Media

Use directory group membership to determine who can submit, review, or approve captioning and transcription requests in 3Play Media. For example, marketing users may submit requests, while compliance or communications managers approve budgeted work before processing begins.

• Enforce approval routing by business unit
• Limit request submission to authorized content teams
• Support segregation of duties for regulated content workflows

3. Secure access for external vendors and contractors

Data flow: OpenText Directory Services to 3Play Media

Provision temporary access for contractors, localization vendors, or accessibility coordinators through controlled directory groups. When the contract ends or the directory account is disabled, access to 3Play Media is removed automatically, reducing security risk and simplifying vendor management.

• Time-bound access for project-based contributors
• Automated deprovisioning when contractor status changes
• Consistent access control across internal and external users

4. Enterprise single sign-on for media operations teams

Data flow: OpenText Directory Services to 3Play Media

Enable authenticated access to 3Play Media using enterprise directory credentials so users can sign in with their corporate identity. This improves user experience, reduces password fatigue, and allows IT to enforce stronger authentication policies centrally.

• One login for internal media and communications teams
• Consistent password and access policy enforcement
• Lower authentication support overhead

5. Directory-driven access to sensitive media projects

Data flow: OpenText Directory Services to 3Play Media

Restrict access to confidential or embargoed media projects using directory-based security groups. This is useful for legal, executive communications, product launch, or internal training content where only a limited audience should see project files and status.

• Project-level access based on approved groups
• Faster setup for restricted content workflows
• Reduced risk of unauthorized media exposure

6. Automated user lifecycle management for accessibility operations

Data flow: Bi-directional, with OpenText Directory Services as the system of record for identity

Keep 3Play Media user records aligned with directory changes such as department transfers, title changes, and terminations. If a user moves from content production to compliance, their 3Play Media permissions can be updated automatically to match the new role.

• Update permissions when employees change roles
• Remove access immediately on termination
• Maintain accurate audit trails for user access

7. Reporting and audit support for compliance teams

Data flow: 3Play Media to OpenText Directory Services

Feed 3Play Media activity data such as request ownership, approval actions, and user access logs into enterprise reporting or identity governance processes tied to OpenText Directory Services. This helps compliance teams verify who accessed media assets and who approved accessibility work for regulated or public-facing content.

• Support access reviews and audit evidence collection
• Track accountable users for media compliance workflows
• Improve governance over published content

8. Department-based service routing for media accessibility requests

Data flow: OpenText Directory Services to 3Play Media

Use directory attributes such as department, location, or business unit to route incoming media accessibility requests to the right team in 3Play Media. For example, university communications, HR training, and investor relations can each follow different service paths and turnaround expectations.

• Route requests automatically by organizational structure
• Apply different service levels by team or region
• Improve turnaround time and operational consistency