OpenText Information Archive - xConnector Integration and Automation

Common Integration Use Cases Between OpenText Information Archive and xConnector

1. Automated Archiving of Legacy System Data into OpenText Information Archive

Data flow: xConnector → OpenText Information Archive

xConnector can be used to extract data from legacy applications, databases, or file repositories and move it into OpenText Information Archive for compliant long-term retention. This supports system decommissioning by preserving historical records, transaction data, and supporting documents without keeping the source application online.

• Reduces infrastructure and licensing costs for retired systems
• Preserves access to historical records for audit and legal needs
• Supports controlled retirement of obsolete applications

2. Scheduled Transfer of Business Records from Operational Systems to Archive

Data flow: Operational systems → xConnector → OpenText Information Archive

xConnector can orchestrate scheduled exports from ERP, CRM, HR, or finance systems into OpenText Information Archive based on retention rules. For example, closed invoices, completed employee records, or finalized contracts can be moved automatically after a defined business event or aging threshold.

• Improves operational system performance by reducing data volume
• Enforces retention policies consistently across departments
• Minimizes manual intervention in records management

3. Compliance-Driven Retention and Disposition Workflow

Data flow: OpenText Information Archive → xConnector

xConnector can trigger retention-related actions based on metadata or lifecycle events stored in OpenText Information Archive. When records reach the end of their retention period, xConnector can route disposition requests to business owners, compliance teams, or downstream systems for approval and execution.

• Supports defensible disposition and audit readiness
• Creates a controlled approval process for record deletion
• Helps organizations meet regulatory retention requirements

4. Centralized Access to Archived Data from External Applications

Data flow: xConnector → OpenText Information Archive

xConnector can expose archived content and metadata from OpenText Information Archive to other enterprise applications, such as service desks, portals, or case management tools. Users can search or retrieve archived records without needing direct access to the archive platform.

• Improves user productivity by embedding archive access in daily tools
• Reduces dependency on archive specialists for routine retrievals
• Enhances customer service and internal support workflows

5. Legal Hold and Investigation Support

Data flow: xConnector → OpenText Information Archive

When litigation or investigations arise, xConnector can synchronize hold requests, case identifiers, and related metadata with OpenText Information Archive. This ensures relevant records are preserved, tagged, and excluded from disposition until the hold is released.

• Protects records from accidental deletion during legal matters
• Provides traceability between cases and archived content
• Supports legal, compliance, and records management teams

6. Migration of Structured and Unstructured Content into a Unified Archive

Data flow: Multiple source systems → xConnector → OpenText Information Archive

xConnector can consolidate data from multiple repositories, including databases, shared drives, and content management systems, into OpenText Information Archive. This creates a single governed archive for both structured records and unstructured documents, improving discoverability and retention control.

• Eliminates fragmented storage of regulated content
• Improves consistency in retention and access policies
• Supports enterprise-wide information governance initiatives

7. Audit and Reporting Data Extraction for Governance Teams

Data flow: OpenText Information Archive → xConnector → reporting or analytics tools

xConnector can extract archive metadata, retention status, access logs, and disposition history from OpenText Information Archive and feed it into reporting platforms or governance dashboards. This gives compliance, audit, and IT teams visibility into archive usage and policy execution.

• Improves audit preparedness with centralized reporting
• Helps identify records nearing disposition deadlines
• Provides operational insight into archive activity and access patterns

8. Exception Handling and Reprocessing for Failed Archive Loads

Data flow: OpenText Information Archive → xConnector

xConnector can manage failed ingestion jobs, validation errors, or incomplete record transfers by reprocessing data and updating status back to source teams. This is especially useful during large-scale migrations or recurring archive loads where data quality issues must be resolved quickly.

• Reduces manual effort in troubleshooting archive loads
• Improves data integrity during migration and ingestion
• Creates a clear operational workflow for IT support teams